Legal notice

Last updated: April 14, 2026

1. Company Information

This website, Omayna, is operated by:

Teoma Ltd.
(a limited liability company incorporated under the laws of the Republic of Bulgaria)

Registered office and address of management:
zh.k. Krasna polyana II, bl. 28, vh. A, et. 7, ap. 19, Sofia 1330, Bulgaria

Unified Identification Code (UIC): 208493383

Manager: Theodora Dimitrova

Email: contact@omayna.eu

2. Trade Name

The online store operates under the commercial brand name Omayna, which differs from the registered company name stated above.

All purchase contracts concluded through this website are entered into with Teoma Ltd.

3. Business Activity

The company offers handmade jewellery, gift boxes and related accessories for sale through this website.

Certain products may be made to order or customised at the customer’s request (for example, variations in colour, size, or other specifications).

4. Supervisory Authority

Commission for Consumer Protection
Republic of Bulgaria
Website: https://kzp.bg

5. Online Dispute Resolution and Alternative Dispute Resolution

Consumers in the European Union have the right to seek out-of-court resolution of disputes arising from contracts concluded online.

If you have a concern or complaint, we encourage you to contact us directly at contact@omayna.eu in the first instance. We are committed to resolving matters promptly, fairly and in good faith.

If a dispute cannot be resolved directly, consumers may refer the matter to a competent national Alternative Dispute Resolution (ADR) body. Assistance with cross-border disputes within the European Union is available through the European Consumer Centres Network (ECC-Net).

Further information about consumer dispute resolution and your rights can be found via the official EU consumer portal:

https://consumer-redress.ec.europa.eu

The trader is not obliged and does not commit to participate in alternative dispute resolution procedures before a consumer arbitration body, unless required by mandatory law.